Have you ever signed up for Tradovate and found yourself staring at a screen, wondering why you’re not receiving any alerts? You’re not alone! Many traders face this issue, and in this blog post, we’re going to dive deep into troubleshooting the alerts in Tradovate. We’ll cover everything from checking your alerts in TradingView to ensuring that your webhook URLs are correctly set up. Let’s get started!
Understanding Alerts in Tradovate
Alerts are crucial for any trader, as they notify you of important market movements and opportunities. However, sometimes these alerts fail to come through. If you’re not receiving alerts after following all the setup steps, don’t panic! There are several troubleshooting steps you can take.
Step 1: Check Your Alerts in TradingView
The first step in troubleshooting is to revisit your alerts in TradingView. Here’s how to do it:
- Open TradingView and navigate to your alerts.
- Click on the alert you want to check, then select “Edit Alert”.
- Verify whether it’s a strategy type alert or an indicator type alert.
- Ensure that the text you’ve pasted is correct. You should see a tick mark indicating that your JSON is valid.
Step 2: Verify Webhook URL
Next, check if you have pasted the correct webhook URL into your alert settings. This step is vital because an incorrect URL will prevent alerts from reaching your Tradovate account. After pasting the URL, don’t forget to save your changes.
Step 3: Examine the Log Section
Once you’ve checked the alert settings, navigate to the log section in TradingView. This section will show you whether your alert is being triggered or not. If you don’t see any activity here, it indicates a problem with your indicator or strategy.
Using PickMyTrade for Alerts
If your alerts are successfully triggered in TradingView, the next step is to check them in PickMyTrade. Here’s how:
- Go to your PickMyTrade account.
- Navigate to the alerts section to see the status of your alerts.
In this section, you’ll find information like entry ID, limit ID, and stop ID. If you’re not seeing the information you expect, it’s time to reach out for support.
Common Issues and Solutions
Sometimes, even after following all the steps, you might still run into issues. Here are some common problems and their solutions:
1. Alerts Not Showing Up
If alerts are not showing up in PickMyTrade, ensure that:
- You have selected the correct account in Tradovate.
- The alert type matches what you have set in TradingView.
2. Trade Rejections
Another common issue traders face is their trades getting rejected. If this happens:
- Double-click on the order to see the reason for rejection.
- Make necessary adjustments based on the feedback provided.
3. Contacting Support
If you’re still facing issues, don’t hesitate to reach out to Tradovate support. They can provide you with detailed assistance tailored to your specific situation. You can contact them via email or WhatsApp.
Final Thoughts
Debugging why your trades are not coming through in Tradovate can seem daunting, but by following these steps and checking each aspect carefully, you can resolve most issues. Always remember to verify your settings in both TradingView and PickMyTrade, and don’t hesitate to reach out for help if needed. For more information on trading strategies and tools, check out PickMyTrade’s automated trading solutions. Happy trading!
PickMyTrade
PickMyTrade specializes in automating trading bots, enabling seamless strategy execution for futures from platforms like TradingView, across well-known brokers such as Tradovate.
